Privacy Policy
At tudent.works, we believe transparency builds trust. This policy explains how we collect, use, and protect your personal information when you engage with our robotics and AI education platform.
Information We Collect
We collect information to provide better educational experiences and support your learning journey in robotics and AI. Here's what we gather and why it matters for your education.
Personal Information
- Full name and contact details
- Educational background and experience level
- Age and location (for course recommendations)
- Payment information for course enrollment
- Emergency contact details for hands-on workshops
Learning Data
- Course progress and completion rates
- Quiz scores and assignment submissions
- Project uploads and documentation
- Participation in discussion forums
- Feedback and course evaluations
Technical Information
- Device type and operating system
- Browser information and IP address
- Session duration and page interactions
- Error logs and technical support requests
- Cookies and similar tracking technologies
How We Use Your Information
Your information helps us create personalized learning experiences and maintain a safe, effective educational environment. We process your data for specific educational purposes that directly benefit your learning journey.
Course Delivery and Support
We use your information to provide access to courses, track your progress, and offer personalized learning recommendations based on your interests in robotics and AI.
Communication and Updates
We send important course updates, schedule changes, and educational resources. You can control which communications you receive through your account settings.
Safety and Security
We monitor for unusual activity, prevent unauthorized access, and maintain the security of our learning platform and workshop facilities.
Platform Improvement
We analyze usage patterns to improve course content, fix technical issues, and develop new educational programs that meet student needs.
Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share certain information in specific circumstances that support your education or comply with legal requirements.
Educational Partners: We work with certified instructors, industry mentors, and technology providers to deliver high-quality education. These partners access only the information necessary to support your learning.
Service Providers: We use trusted third-party services for payment processing, cloud storage, video hosting, and communication tools. These providers are contractually bound to protect your information.
Legal Requirements: We may disclose information when required by Indian law, court orders, or to protect the safety of our students and staff during workshops or events.
Business Transfers: In the unlikely event of a business sale or merger, student data would be transferred with appropriate protections and advance notice to affected students.
Your Privacy Rights
Under Indian data protection laws and our commitment to transparency, you have several important rights regarding your personal information. Here's how you can exercise these rights:
Your Data Rights
Access Your Data
Request a copy of all personal information we hold about you, including your learning progress and account details.
Correct Information
Update or correct any inaccurate personal information in your account or learning records.
Delete Your Data
Request deletion of your personal information, subject to our legitimate need to maintain educational records.
Limit Processing
Restrict how we use your information while maintaining your access to purchased courses and services.
Data Portability
Receive your learning data in a structured, commonly-used format for transfer to other platforms.
Withdraw Consent
Opt out of marketing communications and optional data collection while continuing your education.
To exercise any of these rights, contact us using the information provided at the end of this policy. We'll respond within 30 days and may need to verify your identity to protect your information.
Data Security Measures
Protecting your information is fundamental to our educational mission. We implement comprehensive security measures to safeguard your personal and learning data.
Encryption Protection
All data transmissions use industry-standard SSL encryption. Sensitive information is encrypted at rest using AES-256 encryption protocols.
Access Controls
Staff access is limited based on job requirements. Multi-factor authentication protects administrative accounts and sensitive systems.
Regular Monitoring
We continuously monitor for suspicious activity, conduct regular security audits, and maintain incident response procedures.
Secure Backups
Your learning progress is backed up securely with multiple redundancies to prevent data loss while maintaining privacy protection.
While we implement strong security measures, remember to keep your account credentials secure and log out from shared devices after accessing your courses.
Data Retention and Deletion
We retain your information only as long as necessary to provide educational services and meet legal obligations. Different types of data have different retention periods based on their purpose and requirements.
Active Student Data: We keep your account information, course progress, and learning materials accessible while you remain an active student and for two years after your last course activity.
Educational Records: Course completion certificates, final grades, and essential academic records are maintained for seven years to support transcript requests and career verification needs.
Financial Information: Payment details and transaction records are retained for five years to comply with Indian financial regulations and support refund or dispute resolution.
Marketing Data: Newsletter subscriptions and marketing preferences are retained until you unsubscribe or request deletion.
When retention periods expire, we securely delete or anonymize your information. You can request earlier deletion for most data types, though some educational records must be maintained for legal compliance.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your learning experience and understand how students interact with our platform. You have control over these technologies through your browser and account settings.
Essential Cookies: These enable core functionality like login sessions, course progress tracking, and security features. These cookies are necessary for the platform to work properly.
Analytics Cookies: We collect anonymous usage data to understand which courses are most popular, where students encounter difficulties, and how to improve our educational content.
Preference Cookies: These remember your settings, language preferences, and customization choices to provide a personalized learning experience.
You can control cookies through your browser settings, though disabling essential cookies may affect platform functionality. Our cookie banner allows you to manage preferences for non-essential cookies.
International Data Transfers
While tudent.works operates primarily in India, some of our educational technology providers and cloud services may process data outside India. We ensure appropriate safeguards protect your information during any international transfers.
All international transfers comply with applicable data protection laws and include contractual protections equivalent to Indian privacy standards. We work only with providers who demonstrate strong privacy and security practices.
If you have concerns about international data processing, please contact us to discuss alternative arrangements that may be available for your account.
Children's Privacy
Our robotics and AI courses attract students of various ages. We take special care to protect the privacy of students under 18 years old, following best practices for educational data protection.
For students under 18, we require parental consent before collecting personal information. Parents can review their child's account, request changes to personal information, and limit data collection through our student portal.
We don't use student data for advertising or marketing to minors. Educational data for students under 18 is used exclusively for course delivery, progress tracking, and safety during hands-on workshops.
Changes to This Policy
We update this privacy policy periodically to reflect changes in our educational programs, legal requirements, or data practices. Significant changes will be communicated through multiple channels.
We'll email all active students about important policy changes at least 30 days before they take effect. We also post updates prominently on our website and in your student dashboard.
Continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can close your account or contact us to discuss your concerns.
Contact Us About Privacy
Questions about this privacy policy or how we handle your information? We're here to help and committed to transparency about our data practices.
Pisavli Village, Dombivli East
Kalyan, Maharashtra 421301, India
We respond to privacy inquiries within 5 business days and work to resolve concerns quickly and transparently. Your privacy matters to us, and we appreciate your trust in our educational mission.